They did a wonderful job from start to finish, including paperwork and all. Thank you all at South Mountain Collision! What a great crew. - Marvin B.
Super friendly, exceptionally professional. What else needs to be said? - Douglas S.
Excellent service! Good value. Courteous personnel. Overall outstanding. - Mary M.
What a great shop, and dog friendly too! Family friendly and they do it all. NAPA AutoCare center, towing and body shop. A true entrepreneur and excellent reputation. - Marion M.
I have dealt with many mechanic shops but none with the Integrity of South Mountain Auto. A resident of Middletown, who is a member of my church referred me to them. In 2016 I took my used 07 Honda Civic in and they found out the engine was blown. While many shops would have fixed it and charged me they checked the warranty out and called me to tell me to take it to a Honda dealer to have it repaired for free. Because it was purchased used and nearly 10 years old I never thought to check. They covered it for me. The only problem I have is that I live 25 minutes away from South Mountain and pass many shops on the way their. I had a shop in Frederick tow the same Civic in twice (in 2015 and 2016) to replace the starter. I only payed the first time but the starter started to fail again for a third time and I took it to the Frederick((I will not post the shop name)) shop to have it repaired to keep from being stuck somewhere waiting for a tow truck. The shop in Frederick refused to fix it till it failed all together and said they couldn't cover it under warranty. I took it to SMA and they found the part was under warranty and fixed it. I will continue to drive 25 minutes or even have it towed if needs be paying the extra towing cost. I am thankful to have a trustworthy auto shop! - Brian H.
Exceptional customer service. A good repair shop for women to go to. Very honest and excellent repairs. The staff takes the time to explain the service and repair work to you. Very nice and friendly staff, repair costs are very reasonable. Highly recommend. - Vicky H.
The good people of South Mountain have alwys been honest with me, letting me know what my cars need and, more importantly, what they don't. They are fast and friendly, and have gone out of their way to help me and my family more than once. Excellent customer service AND automotive service. Highly recommend. - Andrew B.
After catching so many area automotive service and repair shops in the area being dishonest it's a relief to finally be referred by a friend to South Mountain Auto. The staff is highly professional, honest and will take the time to answer questions and explain your repairs. The best thing is there integrity in providing you the service your vehicle needs and not trying to nickel and dime you on stuff you don't need. Most recently one of my vehicles needed recall work at a local dealership where they quickly claimed my vehicle was in need of roughly $3,900 in additional repairs. I took the vehicle to South Mountain Auto and they determined my vehicle was not in need of those repairs. - Mike M.